Warranty claim form |

Name

First

Last

of Items your

Phone

Email

Serial Number of Float Tank/Pool

Date of delivery

Terms of Warranty from the date of delivery

Address of Float Tank / Float Pool

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Priority Level

Warranty claim Type

If other…

CONSUMABLES INCLUDE RUBBER SEALS, FILTER CARTRIDGES, FOAM FILTERS, AIR BUTTONS & LIGHTS are not covered by warranty.

Please describe the issue, including dates of issue commencement and actions taken

Please upload pictures or videos of the issue claimed under warranty

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Have you made any repairs, replacements or modifications to your Float Tank or Pool?

Please provide details of repairs, replacements or modifications made to your float tank or pool?

Please upload pictures or videos of the repairs, replacements or moifications made to you tank or pool

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Checkbox Items

I understand that exclusions of warranty will apply where the goods have been modified, incorrectly repaired or subjected to misuse, abuse, neglect or accident, or where the operator manual or seller’s directions have been ignored.
I understand & agree that Float Industries Australia will examine & assess the goods that are claimed under warranty and if no breach of warranty is found, I may be charged for the replacement pump/ heater or components, or any reasonable costs incurred in the examination or assessment of any goods, including but not limited to any costs incurred in picking up the goods or sending an on-site technician to examine or assess the goods, and any re-delivery costs incurred to return the goods to me.
I agree that the information that I have provided both verbally and in this warranty claim form are true, correct & genuine.

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